Site not loading after the new update

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme December 11, 2020
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Vivek Kolappan
3 years ago

Thanks Igor. I have disabled. It's working now.

Igor Sunz Support Agent
3 years ago

these are not errors. We found reason and it will be fixed. Currently you can simply deactivate preloader

https://rehubdocs.wpsoul.com/docs/rehub-theme/how-to/how-to-disable-preloader/

Vivek Kolappan
3 years ago

Under elementor Plugin System Info I see these errors

PHP: showing 1 of 1

PHP: 2020-10-22 11:15:11 [notice X 33][/home/dh_qm7aa5/collectcouponcode.com/wp-content/plugins/elementor/includes/managers/image.php::86] Trying to access array offset on value of type bool [array (

  'trace' => '

#0: Elementor\Core\Logger\Manager -> shutdown()

',

)]

JS: showing 1 of 1

JS: 2020-10-26 04:12:01 [error X 2][https://www.collectcouponcode.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.12:2:474643] Cannot read property \'document\' of undefined

Log: showing 2 of 2

2020-11-04 22:54:23 [info] Elementor data updater process has been completed. [array (

  'plugin' => 'Elementor',

  'from' => '3.0.12',

  'to' => '3.0.13',

)]

2020-11-25 23:26:38 [info] Elementor data updater process has been completed. [array (

  'plugin' => 'Elementor',

  'from' => '3.0.13',

  'to' => '3.0.14',

)]

Igor Sunz Support Agent
3 years ago
Vivek Kolappan
3 years ago

Hi, I found that when I try to add a category or deal list in the Elementor the page keeps loading.

Could you please help me, it's the home page which is affected for me.

Thanks

Vivek Kolappan
3 years ago

The issue is with Only Pages which are built on Elementor

Igor Sunz Support Agent
3 years ago

try to disable all plugins one by one to find problematic plugin

Vivek Kolappan
3 years ago

I have disabled the cache plugin. After that too the issue exsits.

Vivek Kolappan
3 years ago

Hi Team,

Few pages are not loading after the new update.

https://www.collectcouponcode.com/

I have cleared the cache.

Could you please help me in solving the issue?

Thanks,

Vivek

Additional Info

Link on page with issue: https://www.collectcouponcode.com/