"Filter" panel on shop page for Ipad view not scrolling

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme March 17, 2021
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Jean-Philippe Ghyoot
1 month ago

What am I doing wrong?  https://www.dropbox.com/s/107ly6tmr6j8q37/IMG_2530.MOV?dl=0.  Video of panel not sliding up and down on that zoom level.  Tested in chrome and safari, same issue.

Igor Sunz Support Agent
1 month ago

zoomed, working as expected
https://drive.google.com/file/d/1mw69coqMtqYQFk8PdVJKR959qi2pvfE2/view?usp=sharing

Jean-Philippe Ghyoot
1 month ago

Hi, please use staging site.  https://stage.mytanklife.com/?post_type=product.  Access page with an ipad/tablet or zoom to level 150% - 175% using desktop. You will note that scrolling of filter panel does not work.  Background is scrolled instead.  works fine for zoom level more or less than that range.

Igor Sunz Support Agent
1 month ago

you missed to send link so we are not able to test it

Jean-Philippe Ghyoot
1 month ago

Thank you, but the issue is that the "filter" panel does not scroll down for ipad view.  Someone accessing the shop page using an ipad cannot scroll the product category menu down.  It is stuck on top section of the page.  

Igor Sunz Support Agent
1 month ago

It’s problem of how zoom work with scrolling items, we can’t do anything with this. Anyway, it’s very very rare case when somebody zoom while scroll

Jean-Philippe Ghyoot
1 month ago

Hi, any feedback on this issue?

Jean-Philippe Ghyoot
1 month ago

Thanks, I just want to double check it is a question for Ipad?  I zoomed in with google chrome on my desktop and same problem.  Refer to the video clip for demo https://www.dropbox.com/s/s0ueelkim0yuu6b/IMG_2429.MOV?dl=0

Igor Sunz Support Agent
1 month ago

It’s question to browser developers for iPad

Вс, 21 марта 2021 г. в 20:35, Sizam Support Help Desk <
sizamtheme+l5RGDZQ4xn0PwEmxMPNK@mail.support-hub.io>:

Jean-Philippe Ghyoot
1 month ago

Thanks, is this a question for woocomerce?

Igor Sunz Support Agent
1 month ago

This is not related to theme. If you need compact categories, you can use product category widget

Jean-Philippe Ghyoot
1 month ago

Any feedback on this point?  Filter panel scrolling on shop page definitely does not work on Ipad view (zoom level 150% - 175%)

Jean-Philippe Ghyoot
1 month ago

I did some testing, the scroll anomaly is between page zoom level 150% and 175% on a Mac

Jean-Philippe Ghyoot
1 month ago

Hi, I checked Ipad view on shop page and noticed that when clicking "filter" button on right, off canvas filter panel come into view but scrolling happens in background page on not on the panel itself.

Additional Info

Link on page with issue: Na