Mobile Homepage and Cart Feature Crushed because of page width settings.

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme July 25, 2021
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Igor Sunz Support Agent
3 years ago

Disable cache plugin first

Talha Kendir
3 years ago
Bro really i checked on ios also website not loading. İ dont want to refund this theme i need good because.
Igor Sunz Support Agent
3 years ago

Thank you for giving us a chance, currently we decided to give you refund.
We can’t help with bugs which we don’t see on site. Request refund on
Themeforest and mention this message in request

Вт, 27 июля 2021 г. в 22:21, Sizam Support Help Desk <
sizamtheme+3MmRP9ojma25jGvBZJ0z@mail.support-hub.io>:

Igor Sunz Support Agent
3 years ago

Check my video screenshots,  it’s made from phone on iOS and not on web

disable cache plugin and test

Talha Kendir
3 years ago

Bro check video. This happening on mobile devices, not web mobile version.

Talha Kendir
3 years ago

Dont u understand i said its not working on mobile devices not web mobile version

Igor Sunz Support Agent
3 years ago

again, no issues were reproduced on site

You need to disable or proper configure your cache plugin

https://monosnap.com/file/UDXI7v4gljvSxezp84p7pzrVlhGKW2

also, cart button element must be placed in header. You must follow our video https://www.youtube.com/watch?v=jJ2XSY4S_iI

Anyway, I recommend to use theme's header instead of using Elementor header if you want a guarantee for speed, perfomance and bug free from our side

Talha Kendir
3 years ago

Check i added cart button with elementor not working you should look this deep you actually dont care if you want i can give you admin details clean wordpress . Just install theme and make boxed. First homepage not effect boxed feature you should change page settings of homepage after that crushes.

Talha Kendir
3 years ago

No i didnt make full width its system set also if i put cart icon its not working too.

Igor Sunz Support Agent
3 years ago

1. No issues in box version. Local settings always have priority on global. You set homepage to be full browser width in page options so it’s full browser width

2. no issues found on 

webdeda.com

screenshot is attached. Please, describe how to reproduce

i see only problem with scrolling horizontally. It’s because Recart demo home is made for full width pages, not for boxed, so, you need to disable box version or remove all floating elements from page, like floating circles and bubbles

Talha Kendir
3 years ago

Let me explain better. First when i make theme boxed. Homepage doesnt effect not be boxed. This is first problem.

And because of that i should make homepage - page settings type of content area  settings - changing full width to content box after that homepage being boxed. But mobile version of homepage crushing. To see that you should open webdeda.com and scrool down items not loading also if i had a chance to put cart icon on header also thats not opening like cepdeda.com

Talha Kendir
3 years ago

Bro not cepdeda.com i made a clean setup on webdeda.com and you can check webdeda.com on your mobile device.

Igor Sunz Support Agent
3 years ago

Please, provide details, screenshots what is crushed. I don’t see bugs on
your site. I see only problems in wrong making of header in Elementor

Вт, 27 июля 2021 г. в 13:10, Sizam Support Help Desk <
sizamtheme+3MmRP9ojma25jGvBZJ0z@mail.support-hub.io>:

Talha Kendir
3 years ago

Same problem happened in webdeda.com i made clean setup

1 i made layout width 1200 px nothing crushed

2 i made theme boxed nothing crushed but homepage doesnt effected boxed feature its still full width (bug)

3 i made homepage type of content area to content box homepage mobile version crushed

Igor Sunz Support Agent
3 years ago

Enable other page layout so I can check

Пн, 26 июля 2021 г. в 19:51, Sizam Support Help Desk <
sizamtheme+3MmRP9ojma25jGvBZJ0z@mail.support-hub.io>:

Talha Kendir
3 years ago

Same problem happened on webdeda.com i just did theme layout width 1200 px and enabled boxed version. You can check webdeda.com a fresh clean setup website.

Talha Kendir
3 years ago

Bro when i select type of content area full width homepage fine also you dont really helping i need to use elementor because theme header bad

Igor Sunz Support Agent
3 years ago

your mobile menu is wrong is because you made it wrong in Elementor. Remove Elementor template and use regular Menu of theme, you can select in theme option - header option - header layouts

Talha Kendir
3 years ago

Hello, Bro its Talha, i am using this theme around 2 days, i want to make theme boxed and mobile homepage crushed when i change page width.

First i had a problem about demo import Recart test store not succesfully imported.

Second i want to theme boxed, i changed layout width 1200px. Than i realize there was a feature to make theme boxed with a one click. I checked.

But mobile homepage crushed because before i set homepage type of content area to full width content box. I dont remember what is reset set of this feature.

Briefly when i didnt set homepage type of content area to full width theme mobile homepage crushes.







Additional Info

Link on page with issue: cepdeda.com

Login details of site (optional): Id: cepdeda pw: Dt2prs1453.12