403 status on product pages

Pending
REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme May 10, 2022
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shihong wu
2 hours ago

Dealing with a 403 error on product pages because the hosting blocks direct script execution is incredibly frustrating, especially when the only workaround suggested is to disable a core feature like post view counts. That's like removing a tool from your toolkit just to make the rest work. For anyone building content-heavy sites where both images and text need seamless editing without technical headaches, switching to a more flexible editor can save a lot of time. I've found image text editor to be a solid choice—it handles mixed media smoothly and avoids the server-side script restrictions that trip up WordPress themes like REHub.

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12 hours ago

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Allen Barry
1 month ago

Seeing that 403 error on product pages and the support agent suggesting to just disable the view count function, I totally feel the user's frustration - it's like playing royal match and getting stuck on a level where the only tip is to avoid using a key feature. 

Igor Sunz Support Agent
4 years ago

Your issue is not related to theme. It’s not working on your site because
your hosting doesn’t allow to execute direct scripts in files. As you
understand that I can’t suggest you to shut down your hosting, and in fact
that post view script is not critical for theme, I recommended you to shut
down it. You can also write to your hoster, but accordingly to my
experience they will not change settings of server just for you

Ср, 11 мая 2022 г. в 09:41, Sizam Support Help Desk <
sizamtheme+YObD8Er4KXPrjWp12GkR@mail.support-hub.io>:

Tim Kerremans
4 years ago

Disabling post view counts is not a solution to this issue. You offer a functionality to show how many views a certain post has and when it is causing issues you simply say that I have to turn it off to fix the issue? 

Also, you haven't said anything about the other URL with 403 status

Igor Sunz Support Agent
4 years ago

"theme options - global enable/disable" is place where you can find option

Igor Sunz Support Agent
4 years ago

I didn't write to enable it. You must disable it and keep disabled

Tim Kerremans
4 years ago

This does not fix the issue. I have disabled and re-enabled this setting, purged cache but no luck.

When disabling tis setting one of the two 403 errors disappears but yeah that's not really a solution.

Igor Sunz Support Agent
4 years ago

Theme options-global enable and disable post views

Вт, 10 мая 2022 г. в 20:42, Sizam Support Help Desk <
sizamtheme+YObD8Er4KXPrjWp12GkR@mail.support-hub.io>:

Tim Kerremans
4 years ago

Additional Info

Link on page with issue: https://www.holymowly.com/shop/product-canvas-print/