Error while updating Grinshift Addon

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme December 30, 2022
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Kapil Pawaskar
1 year ago

Hi Igor,

I deleted all the expired transient options but auto update still didn't work. 

Igor Sunz Support Agent
1 year ago
Hm, I didn’t know this. And it’s another reason to change support system

чт, 22 черв. 2023 р. о 06:22 Sizam Support Help Desk <
sizamtheme+qdOeG9xjoy1N6DZmkNLW@mail.support-hub.io> пише:
Kapil Pawaskar
1 year ago

Got it. So maybe if I clear the transient option then it should work?

Spam reply as one on this ticket. I see such types of replies on public tickets raised by others too. See the below screenshot:

https://paste.pics/34230e038c7488c41c293ae1613e7940 

Igor Sunz Support Agent
1 year ago

can you write me what you mean by spam replies?

Igor Sunz Support Agent
1 year ago
I don't know because it's core of Wordpress. Maybe it's
transient "update_plugins"
Kapil Pawaskar
1 year ago

@Igor, is this website hacked? I see a lot of such spam replies on a several tickets. I am waiting on the main issue reported.

Nathaniel Carters
1 year ago

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Kapil Pawaskar
1 year ago

Any update on this, please

Kapil Pawaskar
1 year ago

Could you tell me which database table the new name should be updated and what name should be updated? I will get it updated.

Igor Sunz Support Agent
1 year ago
It's working but plugin name is changed. if you have old site, then old
name of plugin is saved in database so auto update is not possible
Kapil Pawaskar
1 year ago

Why auto-update is not working for this plugin only? could you please fix this?

Igor Sunz Support Agent
1 year ago
It depends on fact if you will have such problem in future

Чт, 12 янв. 2023 г. в 13:25, Sizam Support Help Desk <
sizamtheme+qdOeG9xjoy1N6DZmkNLW@mail.support-hub.io>:
Kapil Pawaskar
1 year ago

Thank you. I am able to update the plugin manually this way but will I have to do the same way always?

Igor Sunz Support Agent
1 year ago

You can upload manually. Download theme from Themeforest. Unzip and find greenshiftgsap.zip in plugins folder of theme. Then upload it in Plugins - add new

Kapil Pawaskar
1 year ago

Hi Igor,

It seems I attempted to add an inline attachment which didn't work. Please find attached the file for the error.

Regards,

Kapil

Igor Sunz Support Agent
1 year ago

Hi. I think you forgot to add error code

Kapil Pawaskar
1 year ago

Hi Team,

For past few times I am receiving the following error updating the Greenshift addon plugin:

Additional Info

Link on page with issue: @