The homepage is not working

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme May 24, 2023
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Igor Sunz Support Agent
10 months ago

please send admin access

Adam Dopps
10 months ago

My apologies, I had attached the wrong screenshot. I had placed it on Static Homepage, choosing Homepage Reviewit and when I do, the page is just blank like before.

I have also attempted using a different demo, RePick, and I am now unable to edit it in Elementor completely. An "Error" message pops up when trying to edit. Is that the issue? Am I not able to use Elementor with these themes? 

Igor Sunz Support Agent
10 months ago

And we are returning to your first question

you selected Gutenberg page for your homepage and edited it in Elementor 

if you want to use Elementor, select homepage template for Elementor as your static homepage 

check carefully links which I sent before

Adam Dopps
10 months ago
Choosing Static Homepage makes it look like this.
Adam Dopps
10 months ago

That is because when I choose "static homepage" it shows it as it did before when I first reached out to you about the issue.

Igor Sunz Support Agent
10 months ago
Adam Dopps
10 months ago

I just tried using a different theme, RePick, and I am now unable to edit it in Elementor. Is that the issue? Am I not able to use Elementor with these themes? 

Adam Dopps
10 months ago

Ok, I have followed the instruction you sent me, however the homepage is still not displaying as it shows in your demo. I attached screenshots showing I followed the directions and of what the homepage now looks like.

Igor Sunz Support Agent
11 months ago
Adam Dopps
11 months ago

I bought 'REHub - Price Comparison, Multi Vendor Marketplace Wordpress Theme' on May 9th, downloaded it right away and uploaded it to my site on Wordpress. I followed the instructions and downloaded all the correct plugins and imported the demo of my choice (I chose Reviewit) however when I activated everything and launched the site, the homepage did not load properly.


I have worked with Wordpress support multiple times speaking with various agents who've tried to help me solve the problem with zero luck. 


We have re-downloaded the "updated" version of the theme, deleted-updated-activated all plugins and made sure there were no bugs but still nothing is working.

One plugin we are unable to update is the "Greenshift Advanced Animation Addon" it states it needs my license to get the new version but it will not accept my license and tells me "the update package is not available". Could that be the problem? If so, how do I fix it? 


I have attached screenshots of the "Homepage" when you first open the site so you can see what I mean as well as a screenshot of all the plugins. I have spent the past two weeks trying to figure this out. Please help. 

Additional Info

Link on page with issue: https://10bestof2023.com/#