Странное поведение выпадающего меню

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme January 07, 2024
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Pavel Karpenko
3 months ago
Pavel Karpenko
3 months ago

Thank you! It's much better, but the internal pages (https://eddu.pro/programming/) still have strange logic

If you manage to click, the menu stops opening

There is no such thing on the main page

Igor Sunz Support Agent
3 months ago

js/custom.js script is responsible but also js/hoverintent.js 

Pavel Karpenko
3 months ago

Can you tell me which script is responsible for this function, so that we can turn it off from optimization?

Igor Sunz Support Agent
3 months ago

you didn't turn off cache, scripts are still delayed in loading

Pavel Karpenko
4 months ago

We turned off the caching plugin and nothing changed. We see the same problem on your site

Igor Sunz Support Agent
4 months ago
from your video I don't understand where the problem. Yes, click will not
work on menu, because it works on Hover. I don't see problem here. You
should fix problem on your site related to cache plugin, this is main
problem on your site because scripts are not loaded immediately. And this
is why hover works with delay and users try to click.
Igor Sunz Support Agent
4 months ago
problem on your site because you have specific cache plugin that changes
script loading. So, technically, when site is loaded, menu script is not
and user will see this problem that menu is not opened on hover
Igor Sunz Support Agent
4 months ago

please share where you see this on our Recart demo. 

https://monosnap.com/file/5zYPfTrjt6GtPpSCBwL8JUe37UGAfN

Pavel Karpenko
4 months ago

The video shows that when the user moves the mouse to the menu, the menu appears, but when the user clicks on the menu, the menu does not appear. Users often click on the menu without waiting for it to open. We did a test with a focus group and everyone perceived this as a mistake. Please take a closer look at the eddu.pro website, this is a real problem for our users.

Igor Sunz Support Agent
4 months ago
Sorry, currently i don’t see that this can affect somehow any user
experience

нд, 21 лип. 2024 р. о 17:03 Sizam Support Help Desk <
sizamtheme+oDYnq1P6PL8R6VrmlOzM@mail.support-hub.io> пише:
Pavel Karpenko
4 months ago

Вы ответите на этот тикет?

Pavel Karpenko
10 months ago

Записал видео что бы продемонстрировать

https://www.loom.com/share/7279379334f84280b827f06af304b73d

Такое же поведение на дефолтной теме

ПС Такое же поведение и на другом сайте https://krrot.net/sad-ogorod/ 

Так же нашли такое же поведение на demo https://remart.lookmetrics.co/product/dji-osmo-active-camera/

Additional Info

Link on page with issue: https://eddu.pro/programming/android/