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Can not deactivate theme to use elsewhere.

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme August 01, 2024
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Igor Sunz Support Agent
1 month ago

Admin access to your site where you have a problem

Tee Jey
1 month ago

Sorry about that?  Admin access to wp?  Because I don't have the wp that the purchase code is activated on.

Igor Sunz Support Agent
1 month ago

Hi. You forgot to attach admin access 

Tee Jey
1 month ago
My username (internetmoneyirl) and purchase code are both accepted when I first put them in the activate.

Then I get a message stating that it is active somewhere else and needs to be deactivated.

Then when I type the same username and purchase code, it returns with an error message reading that the username or purchase code is incorrect. 

Additional Info

Link on page with issue: n/a