Submit a Ticket Login

Can not deactivate theme to use elsewhere.

Pending
REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme August 01, 2024
Login to reply
Igor Sunz Support Agent
11 months ago

Admin access to your site where you have a problem

Tee Jey
11 months ago

Sorry about that?  Admin access to wp?  Because I don't have the wp that the purchase code is activated on.

Igor Sunz Support Agent
11 months ago

Hi. You forgot to attach admin access 

Tee Jey
11 months ago
My username (internetmoneyirl) and purchase code are both accepted when I first put them in the activate.

Then I get a message stating that it is active somewhere else and needs to be deactivated.

Then when I type the same username and purchase code, it returns with an error message reading that the username or purchase code is incorrect. 

Additional Info

Link on page with issue: n/a