Need to update Rehub theme to latest without any issue.

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme August 24, 2019
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Igor Sunz Support Agent
3 weeks ago

Theme option - global enable/disable

tech zotezo
3 weeks ago

What is Vote Up and Vote down system in New Rehub theme? Where to stop that service?

Igor Sunz Support Agent
1 month ago

It's not. Check any product on dev site and show me where you have content
egg offers. Also, most of images were not imported on dev site

пн, 9 сент. 2019 г., 7:57 Sizam Support Help Desk <
sizamtheme+YObD8Er4KO024Wp12GkR@mail.support-hub.io>:

tech zotezo
1 month ago

Hi,

>>None of them have Content Egg offers. So, you made wrong setup for Developer site. It doesn't have the same information as your original site.

My dev site is the exact copy of live site for both codewise and database wise.Still the issue is happening.In dev1 the same setup as live.But still why content egg is not working We cannot able to track.

Please provide us a solution.

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago

Check your products . for example

https://dev1.zotezo.com/wp-admin/post.php?post=348802&action=edit

None of them have Content Egg offers. So, you made wrong setup for Developer site. It doesn't have the same information as your original site

tech zotezo
1 month ago

zotezo

zotezo_123!

Should work..

Igor Sunz Support Agent
1 month ago

login for system panel is wrong

https://www.screencast.com/t/NQK6zKXlegf

tech zotezo
1 month ago

Hi,

Use this one-

https://dev1.zotezo.com/wp-admin/

zotezo

zotezo_123!

UID=super

Password=P3#*w&Ap5i#*9^X8Krr0xBup

Thanks

Igor Sunz Support Agent
1 month ago

settings look correct, send me admin access

tech zotezo
1 month ago

Please see the attachments..

Igor Sunz Support Agent
1 month ago

send screenshot of settings. Send screenshot how you added offers in products

tech zotezo
1 month ago

Done the same but still not showing...We have not changed any settings.The exact settings was in dev but still not showing..What is the issue?

tech zotezo
1 month ago

All enabled in admin.Plugin content Egg Pro also enabled 

Igor Sunz Support Agent
1 month ago

Because you didn't enable woocommerce integration in Content Egg or didn't
enable any module in Content Egg

https://www.keywordrush.com/docs/content-egg/WooCommerceIntegration.html

tech zotezo
1 month ago

Hi,

Please check the difference between two images that I sent.You need to check the issue in dev1.zotezo.com not in www.zotezo.com .In dev1 where new theme updated where ADD TO CART button is showing instead of showing View price options.I think content Egg and affliate egg is not working after updating the theme.

Also no images are showing.

Please check once what issue is happening after updating the theme.

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago
tech zotezo
1 month ago

Hi,

>>Of course, click on link in notice and install plugin

yes did that.Now the following issues has been found

1) everything in the fronend of rehub that we have used till date is related to content egg and affiliate egg but still on home for product add to cart button is coming.

2) Also no image is showing in the site.

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago

Of course, click on link in notice and install plugin

пн, 2 сент. 2019 г., 13:16 Sizam Support Help Desk <
sizamtheme+YObD8Er4KO024Wp12GkR@mail.support-hub.io>:

tech zotezo
1 month ago

Hello,

>>Disable rewise child, upload and enable latest Rehub. That's all. Do this please

Done exactly like this in dev1..After activating the themeVersion 9.5.2

 it is asking this now Rehub theme requires Rehub framework plugin to be installed. Please install and activate it on this page .Is it required to install?

What additional things needs to be done?

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago

Already wrote 

Disable rewise child, upload and enable latest Rehub. That's all. Do this please

tech zotezo
1 month ago

Hi,

In the current situation what needs to be done.Please suggest as per my screenshot.

Can I delete rewise  folder?

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago

This is correct when you do regular updates. But if you had <9 version and update to >9, you must just deactivate child rewise theme (just activate rehub old or any default wordpress theme). Then, simply install new Rehub and activate it (no need to install rewise now, but it's up to you). Try this

tech zotezo
1 month ago

Hi,

This was my Step by step process that I did-

1)Upload new theme

2)Rename rehub folder to rehub-old

3)Rehub theme requires Rehub framework plugin to be installed. Please install and activate it on this page

4)install Rehub framework plugin from admin

5)rename rehub-wise to rehub-wise-old

6)Upload the child theme rewise

7)Activate rewise

After doing this Images are not coming and those which was showing on live not showing in dev1

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago

Please, describe what you do and what is not working

пт, 30 авг. 2019 г., 13:58 Sizam Support Help Desk <
sizamtheme+YObD8Er4KO024Wp12GkR@mail.support-hub.io>:

tech zotezo
1 month ago

Theme update to latest version is not happening..Can I send you the FTP access of dev3 to check what is happening? Why I cannot able to install new theme?

Igor Sunz Support Agent
1 month ago

What is not happening. What did you make?

чт, 29 авг. 2019 г., 12:53 Sizam Support Help Desk <
sizamtheme+YObD8Er4KO024Wp12GkR@mail.support-hub.io>:

tech zotezo
1 month ago

Still not happening..Can you please check the issue? Can I provide you dev3 FTP access?

Igor Sunz Support Agent
1 month ago

Disable rewise child, enable latest Rehub. That's all. Do this please

чт, 29 авг. 2019 г., 8:03 Sizam Support Help Desk <
sizamtheme+YObD8Er4KO024Wp12GkR@mail.support-hub.io>:

tech zotezo
1 month ago

Hi,

From my point of view I have tried so many ways but cannot able to see success so I request you to check the issue in any dev

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago

SO, just enable NEW child theme. You can place the same folder in it. And delete old child theme rewise. You can download new child theme from Themeforest http://rehubdocs.wpsoul.com/docs/rehub-theme/child-themes/

tech zotezo
1 month ago

Hi,

No customization on rehub-wise/functions.php But created one folder name woocommerce pls see the content and call that on Main theme functions.php


Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago
If you don't have, simply activate Rehub theme without child
Igor Sunz Support Agent
1 month ago

Do you have customization in rehub-wise child theme?

tech zotezo
1 month ago

Hi,

>>http://rehubdocs.wpsoul.com/docs/rehub-theme/for-developers/critical-9-0-update/

Done the same in wp-content/themes/rehub-wise/style.css and wp-content/themes/rehub-wise/functions.php

Blank child theme and customizations

If you use some customizations in child theme and want to use new theme, make sure that your custom child theme is pointing to correct theme folder. For this, open style.css of child theme and replace rehub to rehub-theme in top of file.

Also, you may have fatal error with notice that rehub_option function is not defined, so, you must add fallback function to your custom functions

//////////////////////////////////////////////////////////////////

// Fallbacks

//////////////////////////////////////////////////////////////////

if(!function_exists('rehub_option')){

  function rehub_option( $key ) {

      if( is_customize_preview() ) {

      $value = get_theme_mod( $key );

    }

    else {

      if( class_exists( 'REHub_Framework' ) ){

        $value = REHub_Framework::get_option( $key );

      }

      else {

        $value = get_theme_mod( $key );

      }

    }

    return $value;

  }

}

Thanks,

Dwaipayan

tech zotezo
1 month ago

Any update? I am waiting for your reply...

tech zotezo
1 month ago

Showing this error now-

The site is experiencing technical difficulties.

Fatal error: Uncaught Error: Call to undefined function rehub_option() in /home2/dev1/www/wp-content/themes/rehub-wise/index.php:3 

Stack trace:

#0 /home2/dev1/www/wp-includes/template-loader.php(78): include()

#1 /home2/dev1/www/wp-blog-header.php(19): require_once('/home2/dev1/www...')

#2 /home2/dev1/www/index.php(17): require('/home2/dev1/www...')

#3 {main}

thrown in /home2/dev1/www/wp-content/themes/rehub-wise/index.php on line 3

Thanks

Igor Sunz Support Agent
1 month ago

Rename Rehub folder to rehub-theme

вт, 27 авг. 2019 г., 10:29 Sizam Support Help Desk <
sizamtheme+YObD8Er4KO024Wp12GkR@mail.support-hub.io>:

tech zotezo
1 month ago

Hi,

I have updated the theme in dev1.zotezo.com by following this steps only-

==================================================================

Safe way (by FTP) 

Download the most current version from ThemeForest in the “Downloads” area of your account. 

Unzip the package and locate rehub.zip in the theme folder and unzip it on your computer. Rename folder to _rehub

Connect to your site with ftp and go to /wp-content/themes/ folder

Upload _rehub folder to themes folder. So, you will have rehub and _rehub folders

Rename rehub folder to something like oldrehub and _rehub to rehub. So you will have rehub folder with new version of theme and oldrehub with old version.

Check your site. if everything is ok – you can delete oldrehub or revert everything back if something went wrong.

=============================================================

But site design getting distorted-

1) On home page no products are showing

2) Category page no image is coming

3) Menu style default existing style gone

4) Already doing layout and style gone.

What is the solution next?

Thanks,

Dwaipayan

tech zotezo
1 month ago

Hi,

I want to update Rehub theme to latest version.Please let me know step by step information to update the theme.

We have update some settings and change settings in css through editor if we update the theme it will be overwritten?

Please confirm How to seamlessly migrate?

Thanks,

Dwaipayan

Additional Info

Link on page with issue (Optional): dev1.zotezo.com