After updating theme image is not coming--pls investigate

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme November 04, 2019
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Igor Sunz Support Agent
1 month ago

disable cache plugin - WP redis

tech zotezo
1 month ago

Hi,

In dev1 and dev1 media issue has been resolved and now images are coming.But suddenly in dev3 admin has gone and showing this error-

dev3.zotezo.com/wp-admin

Warning: Redis::connect(): connect() failed: Connection refused in /home2/dev3/www/wp-content/plugins/wp-redis/object-cache.php on line 1109 Fatal error: Uncaught Error: Call to undefined method TGM_Plugin_Activation::is_tgmpa_complete() in /home2/dev3/www/wp-content/themes/rehub-theme/class-tgm-plugin-activation.php:417 Stack trace: #0 /home2/dev3/www/wp-includes/class-wp-hook.php(286): TGM_Plugin_Activation->init('') #1 /home2/dev3/www/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home2/dev3/www/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home2/dev3/www/wp-settings.php(525): do_action('init') #4 /home2/dev3/www/wp-config.php(85): require_once('/home2/dev3/www...') #5 /home2/dev3/www/wp-load.php(37): require_once('/home2/dev3/www...') #6 /home2/dev3/www/wp-admin/admin.php(34): require_once('/home2/dev3/www...') #7 /home2/dev3/www/wp-admin/index.php(10): require_once('/home2/dev3/www...') #8 {main} thrown in /home2/dev3/www/wp-content/themes/rehub-theme/class-tgm-plugin-activation.php on line 417

The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.


What is the issue in dev3 and how to resolve it in dev3 error?

Thanks,

Dwaipayan

tech zotezo
1 month ago

Hello,

Please go to dev1.zotezo.com and see on home page and category pages all images are showing fine

dev1.zotezo.com and https://dev1.zotezo.com/personal-care/

But after enabling new theme all images are gone.

Have there any issue with image path of cdn in new updated version?

What will be the path for that?

Please have a look on attached images image is coming in old rehub theme.

please check the issue.

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago

Please, write to author of cdn plugin or your hoster. It's not theme
related issue and I can't help with it

вт, 5 нояб. 2019 г., 13:04 Sizam Support Help Desk <
sizamtheme+nYZxGmXjr72gw1VbpBEQ@mail.support-hub.io>:

tech zotezo
1 month ago

Hello,

Please see image issue in dev1.zotezo.com/wp-admin

Mampy Gv8V58j*t(fhFg#Sif775xMn

If we enable CDN then all images and css gone.

What is the issue with CDN plugin?

Thanks,

Dwaipayan

Igor Sunz Support Agent
1 month ago
You know the rules, we are not able to check site if you didn't provide link on it
tech zotezo
1 month ago

Hii,

I have updated the rehub theme to latest 9.6.2 as per your suggeested link http://rehubdocs.wpsoul.com/docs/rehub-theme/theme-install-update-translation/updating-theme-and-bundled-plugins/

But images are not showing.Can you telll me whats wrong

Thanks,

Dwaipayan