why the top category description is not visible?

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REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme REHub - Price Comparison, Affiliate Marketing, Multi Vendor Store, Community Theme March 31, 2022
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Daniel Antoniów
2 years ago

problem solved, it was caused by selecting this option in plug from WP INTENSE https://prnt.sc/6Z5IJV7MhUlB

I already reported this to the plugin developer David Hilditch

Igor Sunz Support Agent
2 years ago

Also, I found that you have modified archive page. All regular woocommerce
areas are replaced by next block

fww_topbar

It's not from theme, so you are using custom plugin which modifies category
description area or you use customization of your site

Igor Sunz Support Agent
2 years ago

still cache is enabled. Now I see REDIS cache. 

Also, your category description is controlled by custom plugin. Maybe it's SEO plugin, try to disable temporarily and check it

Daniel Antoniów
2 years ago

I disabled this plug

Igor Sunz Support Agent
2 years ago
wp rocket
Igor Sunz Support Agent
2 years ago

you have wp rocker cache plugin

Daniel Antoniów
2 years ago

I disabled the Cache plug unless you mean REDIS?

Igor Sunz Support Agent
2 years ago

Your site is cached, so i can't check it. Disable cache temporarily 

Daniel Antoniów
2 years ago

There should be a description at the top https://sharing.clickup.com/clip/p/t24327782/b8d8f02a-a482-40b0-b691-dd1ac3628b7b/screen-recording-2022-04-02-21:02.webm

Igor Sunz Support Agent
2 years ago

It’s not clear what and where you added

Please, create topic according to guidelines, with all information, links, screenshots. This will allow us to understand your issue and give you a better and fast answer. 


https://sizamtheme.support-hub.io/articles/how-to-write-to-support-if-you-need-technical-help

Daniel Antoniów
2 years ago

why the top category description is not visible? I added this description for the footer option it is visible

https://sklep.blazar.pl/kategoria-produktu/zdrowie/woda/filtry-do-wody/

Additional Info

Link on page with issue: https://sklep.blazar.pl/kategoria-produktu/zdrowie/woda/filtry-do-wody/